What I do best
If your business is not online – then you are not in business. Let me help you use technology in your advantage
What I offer:
20+ years of experience within Information Systems and Internet Marketing including roles, such as: Digital Marketing Director, Project/Program Manager with Waterfall, Agile, Scrum and Kanban experience. CRM – Customer Relationship Manager, Incident and Change Manager, Procurement and Asset Management, Business Analyst and Infrastructure / Architecture Team Leader with proven track record of customer’s satisfaction.
Experience in prioritizing, integrating, configuring and maintaining systems for cost effective operations for clients in automotive, aviation, manufacturing, medical and service industries.
Proven leadership skill and extensive experience in building and leading global teams producing successful project implementations and deployment.
Pioneered marketing strategies that have been utilized by fortune 500 companies to expand sales and evolve brand reputation.
Designed and implemented new software that boosted productivity of a client’s business and resulted in increase of generated sales by 25% to 11million dollars in sales.
Managed complex transition, cloud migration, knowledge transfer and organizational change and incident management.
Articulate communicator with an outstanding ability to manage and motivate teams of geographically dispersed resources – North America, Europe and LAAP.
Experience & Expertise
Project and Process Management.
Strategic Planning, Software Pricing and Procurement.
Contract Negotiation, Systems Integration and Migration, Prototyping
Vendor Selection and Vendor Management, Data collection and Asset management.
Experience managing large scale operations, implementations and ITIL best practice using enterprise level ticketing systems (Service Center, EARS Remedy), Monitoring and Incident Management processes and systems.
Skilled in advanced planning, scheduling, documenting and developing specifications for meeting customer’s requirements.
Experienced in budgeting, forecasting, portfolio planning, data collection, comparison and analysis.
Skilled and online education and training curriculum preparation.
Digital Marketing, Email / SMS / Push notification.
Incident and Change management